Reference

Terms That Govern Your g84 Account

These terms set out what you agree to when you open and use a g84 account. Access and eligibility depend on your local law and the region you are in — read these terms before you start.

Account eligibility rulesbKash, Nagad, Rocket wallet useJurisdiction-dependent accessAccount suspension conditions
g84 Terms That Govern Your g84 Account
TERMS CONTACT

Questions About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, reach our support team through the channels below. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat widget from any page on g84 to ask about account terms, eligibility, or a specific clause.
Email Support Send a detailed query to our support address for written confirmation of how a term applies to your account.
Account Help Centre The Help Centre in your account dashboard covers common terms questions with step-by-step account guidance.
YOUR ACCOUNT RIGHTS

How We Handle Your Account Under These Terms

Your account data is held securely and used only to operate your g84 account. You can request a copy of your account data or ask us to close your account at any time through the support channels above.

Account Security Your account is protected by OTP verification on login. Never share your PIN or OTP with anyone — g84 staff will never ask for them.
Data Retention We retain account records for as long as required by applicable rules. You may request details of what we hold by contacting support.
Wallet Verification Withdrawals to bKash, Nagad or Rocket require the wallet to match the name on your g84 account. This step protects your funds.
Term Changes We notify you of material changes via the email on your account. You can request the previous version of these terms by contacting support.

Common Questions on These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens or uses a g84 account. Eligibility depends on your local law and the region you are accessing from — confirm this before registering.

We post updates on this page and notify you by email for material changes. Continuing to use your account after the update date means you accept the revised terms.

If your account is suspended, pending withdrawals to bKash, Nagad or Rocket are reviewed individually. Contact support with your account details to resolve the status.

Send a closure request via live chat or email. We will confirm the request, process any eligible balance to your registered wallet, and close the account within the timeframe stated in our policy.

Access and eligibility depend on your local law and the region you are in. It is your responsibility to confirm that using this service is lawful where you are located.

Contact our support team via live chat or email with your account details. We will respond with the data we hold on your account within the timeframe required by applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.